basa6 Privacy Policy

basa6 ("we", "our", or "platform") provides a reliable online betting and casino service for users in Bangladesh. This privacy policy ("policy") sets out how your personal information is collected, used, stored, and protected when you use the basa6.lat website ("site").

By accessing or using this site, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

Key Definitions

• "Personal information" — Any information that can directly or indirectly identify you, such as name, address, email, phone number, or financial details.
• "Processing" — Any operation involving personal information, including collection, storage, use, transfer, or deletion.
• "Cookie" — Small data files stored in your browser that help improve the functionality of our site.
• "Third party" — Any person or organisation other than basa6.

We may collect various types of information when you use the basa6 platform. This collection is done to provide you with the best service, ensure security, and meet legal obligations.

2.1 Information You Provide Directly

• At registration: full name, date of birth, email address, and contact details.
• For identity verification (KYC): copies of your national ID, passport, or driving licence.
• For financial transactions: information related to bKash, Nagad, Rocket, Upay, or bank accounts.
• When contacting customer support: description of the issue, live chat messages, and email content.

2.2 Automatically Collected Information

• IP address and approximate geographic location.
• Browser type, device information, and operating system.
• Your navigation patterns and session information on our site.
• Gaming activity: betting history, win/loss records, and time spent on the platform.
• Information collected from cookies and similar tracking technologies.

basa6 uses collected information for the following purposes. Each purpose has a lawful legal basis:

3.1 To Fulfil Contractual Obligations

• Creating and managing your account.
• Processing deposits and withdrawals (minimum deposit ৳500, minimum withdrawal ৳1,000).
• Managing bonuses and promotional offers.
• Providing benefits under the VIP programme.

3.2 To Meet Legal Obligations

• Managing the identity verification (Know Your Customer — KYC) process.
• Complying with anti-money laundering (AML) regulations.
• Providing required information to authorities as applicable under law.
• Applying responsible gaming guidelines.

3.3 On the Basis of Legitimate Interests

• Platform security and fraud prevention.
• Diagnosing technical issues and improving site functionality.
• Personalising the user experience.
• Statistical analysis and market research (in anonymised form).

3.4 Based on Your Consent

• Sending promotional emails or notifications (you can unsubscribe at any time).
• Displaying personalised offers.

basa6 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 With Service Providers

We may share necessary information with providers of payment processing (bKash, Nagad, Rocket, Upay, bank transfer), IT infrastructure, customer support, and identity verification services. These providers are bound to act only on our instructions and adhere to our privacy standards.

4.2 For Legal Requirements

We may be required to provide information to relevant authorities when required by a court order, government directive, or legal investigation. In such cases, we will only provide the information that is legally required.

4.3 In Business Restructuring

Your information may be transferred in the event of a company merger, acquisition, or asset sale. In such cases, we will notify you in advance and ensure that the new party follows the same privacy standards.

4.4 With Your Consent

For any purpose not described above, we will obtain your explicit consent before sharing your information.

basa6 uses cookies to operate the website correctly and to improve your experience. Cookies are small text files stored on your device.

Types of Cookies

• Essential cookies: Required for the basic functionality of the site; maintaining login sessions and ensuring security.
• Functional cookies: Remember your preferences and settings (such as language preference).
• Analytics cookies: Collect anonymous data about site usage to help us improve our services.

You can control cookies by changing your browser settings. Please note that disabling certain cookies may limit some functionality of the site.

basa6 gives the highest priority to the security of your personal information. We have put in place industry-standard technical and administrative security measures.

Technical Security Measures

• SSL/TLS encryption — all data transmitted between your browser and our servers is encrypted.
• Sensitive data is also stored in encrypted form at rest.
• Regular security testing and vulnerability assessments.
• Two-Factor Authentication option.
• Automated monitoring to detect suspicious activity.

Administrative Security Measures

• Access to personal information is limited to staff who need it.
• Regular privacy and security training for staff.
• A rapid response plan for data breaches.

While we are committed to ensuring the highest level of security, transmitting data over the internet is not entirely risk-free. If you notice any suspicious activity, please report it immediately to [email protected].

We retain your personal information only for as long as necessary. The retention period depends on the type of information and its purpose:

• Account information: For as long as the account is active and, after closure, as required by law.
• Financial transaction records: For the period required to meet legal obligations.
• KYC documents: For a specific period after account closure as required by law.
• Customer service communications: For a reasonable period after the issue is resolved.
• Marketing preferences: Until you unsubscribe.

Once the retention period ends, we securely delete your information or anonymise it so that you can no longer be identified.

You have several important rights over your personal information. To exercise these rights, contact us at [email protected].

8.1 Right of Access

You have the right to know what information we hold about you.

8.2 Right to Rectification

You have the right to request correction if your information is inaccurate or incomplete.

8.3 Right to Erasure

In certain circumstances (the "right to be forgotten"), you have the right to request deletion of your information, though some information may need to be retained to meet legal obligations.

8.4 Right to Object to Processing

You have the right to object to the use of your information for marketing purposes.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, machine-readable format.

8.6 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time.

basa6's services are for persons aged 21 and above only. We do not knowingly collect personal information from minors. If we learn that a minor is using our services, we will immediately close their account and delete their information. Please notify us if you are aware of any minor using our services.

Our platform may include software from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These providers may have their own privacy policies, and their data collection practices are outside our control. We recommend that you review the privacy policies of these providers.

We may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the site. Continued use of the site after changes are made will be considered acceptance of the new policy.

Previous versions of the policy, with their dates of change, are available on request. Your rights remain in effect even after changes to the policy.

Contact us for any questions, concerns, or to exercise your rights regarding this privacy policy:

• Email: [email protected]
• Live Chat: 24 hours, 7 days — support available in Bengali.

We will process your request as soon as possible, within a maximum of 30 days. If a complex matter requires additional time, we will notify you.